Technical Support
Software & Hardware
Software & Hardware
PC Support is essential for ensuring cybersecurity in your systems. Our technical support team offers remote tech support for all your needs, from computer setup and equipment setup to printer setup and networking. We also handle phone system setup to guarantee seamless communication. Our experts run diagnostics to identify issues and manage DSS tickets promptly. We are dedicated to responding to customer issues via phone, email, or ticketing system, while also focusing on UX/UI optimization to enhance user experience.
Software & Hardware
Software & Hardware
Software & Hardware
Software Installation and Technical Support, including Software Troubleshooting and Office 365 Setup with User Account Management, are essential for ensuring cybersecurity. We also provide Hardware Support and Equipment Setup, along with Audio Visual Support. Additionally, our consulting services cover both Software and Hardware purchases, ensuring optimal UX/UI optimization and effective digital design.
Provider Support
Software & Hardware
Cybersecurity / Networking
Support calls to your internet provider, phone provider, or website host are essential for ensuring effective technical support, especially when addressing issues related to cybersecurity, digital design, and UX/UI optimization.
Cybersecurity / Networking
Cybersecurity / Networking
Our technical support services include virus protection setup and scanning to enhance your cybersecurity. We also offer assistance with networking tasks such as configuring your network, troubleshooting connectivity issues, and resetting network equipment. Additionally, we provide services for file conversion and data recovery, all while ensuring optimal UX/UI optimization in your digital design projects. If you need help with VPN setup, we are here to assist you.
Digital Design & Development
Description: From building beautiful, responsive websites and apps to crafting user-centered designs, our digital solutions not only bring your vision to life but also prioritize cybersecurity to ensure a safe and engaging user experience. We specialize in digital design that enhances UX/UI optimization, making every interaction seamless.
Website & App Design
UX/UI Design
Branding & Graphic Design
Video Creation & Editing
Motion Design & Animation
Web Application Development
Mobile-Friendly Design
Wireframes, Prototypes, and High-Fidelity Designs
User Research & Journey Mapping
Technical Support
Click the button below for more detailed Creative Services.
UX/UI Optimization & Testing
Description: Enhance your product’s usability and functionality with our thorough UX/UI optimization, including UX/UI testing, usability audits, and performance optimization. We focus on improving the overall user experience while also considering cybersecurity aspects, ensuring higher engagement and conversions through effective digital design strategies.
UX/UI Testing & Audits
Usability & Accessibility Reviews
Heatmap Analysis
Performance Audits
User Feedback Surveys & Analytics
Conversion Rate Optimization
UX Redesign Strategy & Implementation
Click the link below for more detailed UX/UI services and technical support.
Prices & Packages
2-Hour Remote Tech Support Session $150
Remote troubleshooting, setup, and technical assistance.
Includes:
- System diagnostics & troubleshooting
- Software installation & configuration
- Account & access support
- General technical assistance
👉 Fast remote support to resolve issues efficiently.
2-Hour On-Site Tech Support Session $200
On-site support for hands-on setup, troubleshooting, and system fixes.
Includes:
- Hardware setup & troubleshooting
- Network & device configuration
- On-site diagnostics
- Office/workstation support
👉 In-person support when remote assistance isn’t enough.
🔹ESSENTIAL SUPPORT — $1,250/month
Reliable IT support for small businesses needing consistent coverage.
SLA: 24–48 hour response
Includes:
- 3 Remote Support Sessions (2 hrs each)
- 2 Onsite Visits (2 hrs each)
- Email & Ticket Support (business hours)
- System updates & maintenance
- Light troubleshooting
👉 Keeps your essential systems stable and supported.
🔸BUSINESS SUPPORT — $2,500/month
Proactive IT support for growing businesses that need faster response and stability.
SLA: 12–24 hour response
Includes:
- 6 Remote Support Sessions (2 hrs each)
- 4 Onsite Visits (2 hrs each)
- Priority support access
- Office 365 & user management
- Network optimization & WiFi support
- Security monitoring
👉 Designed to reduce downtime and improve operational efficiency.
🔶 PRIORITY SUPPORT — $4,000/month
High-availability support for businesses that depend on uptime.
SLA: Same-day response
Includes:
- 10 Remote Support Sessions (2 hrs each)
- 6 Onsite Visits (2 hrs each)
- Priority response queue
- Advanced Office 365 administration
- Network performance monitoring
- Vendor / ISP coordination
- Monthly IT strategy review
👉 Fast-response support with proactive system oversight.
🔷 ENTERPRISE IT MANAGEMENT — $6,000/month
Fully managed IT department for complete business infrastructure support.
SLA: 1–2 hour response
Includes:
- 12 Remote Support Sessions (2 hrs each)
- 10 Onsite Visits (2 hrs each)
- Dedicated priority support access
- Full IT systems management
- Network & infrastructure oversight
- Security monitoring & response
- Vendor coordination
- Backup monitoring & optimization
- Monthly reporting & strategy review
👉 Complete IT management so your business runs without interruption.
⚙️ CUSTOM IT SUPPORT — Scoped Pricing
Flexible IT services tailored to your specific needs.
Includes:
- Project-based support
- Custom troubleshooting or implementation
- Short-term or one-time engagements
👉 Pricing confirmed before work begins.
⏱️ ADD-ON SUPPORT
Remote Add-On — $37.50 per 30 minutes
Applies to remote sessions only when work exceeds the 2-hour booking window.
Used for:
- Extended troubleshooting
- Ongoing active work
- Additional setup or configuration
👉 Seamless continuation without rebooking.
🏢 On-Site Add-On — $50 per 30 minutes
Applies to on-site visits when work exceeds the scheduled 2-hour minimum.
Used for:
- Extended onsite troubleshooting
- Additional setup or repairs
- Completion of active work
👉 Keeps your onsite visit efficient without needing a second appointment.
📜 SERVICE POLICY
All sessions are billed in minimum 2-hour blocks. Any time beyond the initial booking is billed in 30-minute increments. Work scope must remain within the originally agreed service type unless re-quoted.